Support.
Troux's Support Center.

Troux has a team of highly trained and experienced Technical Support  staff to assist you with any issues you may have and help you get the most out of your Troux products. For all of our customers and partners, our Technical Support staff is here to serve you!

To access the Support Center, click here

Note:  You will have to sign in / register (request access) to use these resources.

Convenient Self-Help.

For your convenience, we've assembled information to facilitate user self-help. This includes:

  • Troux Knowledgebase
    A searchable database of queries and answers posted by users and Troux staff.
  • Ask Troux
    A user query form which can accept attached documents.
  • My Troux Support
    A customized interface with a user's frequently accessed information.
Many Ways to Contact Us.

You may also contact us via email, phone or fax should you not find your answers in the above sections. Media requests should be sent to physicalmedia@troux.com (physical media) or support@troux.com (electronic media).

The Support Center is available to customers with a customer support subscription. If you are not currently a registered user and would like access, please request access.

We provide telephone technical support for our customers and partners from around the globe. If you are a Troux partner, please refer to your partner program agreement for specific details regarding the available technical support.

United States and Canada:

Hours: 9:00 a.m. to 6:00 p.m., Central Time, Monday thru Friday
Tel: 866.273.9371

EMEA (Europe, Middle East, Africa):

Hours: 9:00 a.m. to 6:00 p.m., GMT, Monday thru Friday
Tel: 44 01753-725684

For international distributors, contact your support centers directly for service.